The following terms and conditions govern all use of CoCart, owned and operated by Sébastien Dumont. By using this website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these terms and conditions you must immediately stop using CoCart.
I do offer a 14-day refund policy for plugins purchased on CoCart.xyz. Because most issues can be worked out before a refund is necessary, refunds will only be considered on a case-by-case basis and only after I’ve worked with you to try and find a solution.
Due to the nature of my digital goods, I recognize that this policy can be abused, and reserve the right to refuse refunds if I determine the refund policy is being taken advantage of.
Support is provided within a Slack channel. When you make a purchase you are invited to the Slack channel which grants you access to CoCart’s support service and covers help with direction on how to use the product as advertised. If you did not get your invite you can manually join the Slack channel via the community page. Support is then carried out via DM.
CoCart’s support does not cover help with theme, plugin or app customisation beyond the advertised features.
I do not provide support for the use or issues arising from 3rd party plugins, WordPress itself, WooCommerce itself or customisation requests.
Support is valid for the period purchased or subscribed to from the date of your purchase. Subscriptions are automatically renewed when the subscription period is up, unless you opt out of renewing your licence.
I take security seriously. I do not store your credit card or payment information on my site.
Limitation of Liability
Under no circumstances shall CoCart be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials offered on this site. Even if CoCart or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.
With the purchase of any of My products, you are entitled to the usage of the downloadable item for yourself or any client work. CoCart reserves the right to change or remove (temporarily or permanently) this website, or any part of it, without notice and you confirm that CoCart shall not be liable to you for any such change or removal. CoCart also retains the rights to change these terms and conditions at any time. Your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
These terms are originally written in English (UK). I may translate these terms into other languages. In the event of a conflict between a translated version of these terms and the English version, the English version will control.
CoCart reserves the right, at its sole discretion, to modify or replace any part of this agreement. It is your responsibility to check this agreement periodically for changes. Your continued use of or access to the website following the posting of any changes to this agreement constitutes acceptance of those changes.
For any further information please email me at hello at cocart dot xyz.